If your mobile money account has been debited and your Chipper Cash balance has not been credited...
📲 Please reach out to via our support chat channel in the Chipper Cash app:
❗️Please share the message you received from your telecom provider after the deposit. Including mobile money number, all transaction IDs in the message, the amount you deposited and the date/time of the deposit.❗️
P.S. Please make sure you always use our add cash button for deposits.