If your mobile money account has been debited and your Chipper Cash balance has not been credited...

📲 Please reach out to via our support chat channel in the Chipper Cash app:

❗️Please share the message you received from your telecom provider after the deposit. Including mobile money number, all transaction IDs in the message, the amount you deposited and the date/time of the deposit.❗️

P.S. Please make sure you always use our add cash button for deposits.

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