Hello đ
In order to add cash, please note that you need to complete the 2 major steps below:
1. Link only one debit card at a time:
Our new Compliance policy allows you to add only one card at a time:
If you try to link a second card, the previously added card will be automatically removed
You can link a different card, but first, unlink the current card that is listed on your âPayment Methodsâ
2. Verify your card after linking it:
Card verification is an extra layer of security measure put in place to ensure that no one else is able to add your card to add cash without your permission
If you experience any issues with this process, please reach out to the Customer Support Team immediately to avoid any complications.
HOW TO LINK A CARD
Tap on the "Profile" tab
Tap on "Payment Methods" within the Profile menu
Tap "Add Payment Method", then tap âCardâ.
Type in the required details correctly.
The card will be automatically linked and tagged as âUnverifiedâ.
N.B You cannot add cash with the card until you verify it
HOW TO VERIFY YOUR CARD
This is a very simple process to complete. Please keep calm đ
Go to your Profile page at the top-right corner of your Home tab
Tap on "Payment Methods" within the Profile menu
Click on the âUnverified cardâ, then tap âVerify Payment Methodâ
4. The page below means that you will receive another debit alert for a âsmall amountâ different from the NGN10 debit alert. The second amount is the amount that you are required to enter in the screenshot below

5. If you do not get the second debit alert instantly, please wait 24 to 48 hours for the 2nd debit to appear in your banking activity.
6. Once you type in the exact amount of the second debit alert, click on the âVerify Cardâ button. When the card is verified, you can now âADD CASHâ
Do you need further assistance?