Common challenges with linking and verifying bank cards
▶ I didn't get the second debit after the first NGN 10 debit while linking my bank card. What do I do?
Typically, this occurs due to restrictions from your bank. We kindly advise that you contact your bank for further assistance. Alternatively:
You can link a different bank card
You can fund your Chipper wallet by making a direct bank transfer to your Chipper account number if one has been assigned to you. If don't have one, go to your "Profile" page to enable yours.
▶ I got the second debit and entered the amount, but I'm getting errors like "Amount does not match" or "Verification attempts exceeded"
Please share screenshots of the second debit and the error message encountered so we can assist.
How to link my bank card to my Chipper account in Nigeria
Our compliance policy allows you to add only one card at a time. If you try to link a second card, the previously added card will be automatically removed. You can link a different card, but first, unlink the current card that is listed on your “Payment Methods”
Tap on the "Profile" tab
Tap on "Payment Methods" within the Profile menu
Tap "Add Payment Method", then tap “Card”.
Type in the required details correctly.
The card will be automatically linked and tagged as “Unverified”.
N.B: You cannot add cash with the card until you verify it
How to verify my bank card on my Chipper account in Nigeria
Card verification is an extra layer of security measures put in place to ensure that no one else is able to link your card to add cash without your permission. If you experience any issues with this process, please reach out us immediately to avoid any complications.
Go to your Profile page at the top-right corner of your Home tab
Tap on "Payment Methods" within the Profile menu
Click on the “Unverified card”, then tap “Verify Payment Method”
The page below means that you will receive another debit alert for a “small amount” different from the NGN 10 debit alert. The second amount is the amount that you are required to enter in the screenshot below
If you do not get the second debit alert instantly, please wait 24 to 48 hours for the 2nd debit to appear in your banking activity.
Once you type in the exact amount of the second debit alert, click on the “Verify Card” button. Once the card is verified, you can begin adding cash to your Chipper wallet.
Do you need further assistance?