Thank you for continuing to choose Chipper Cash.
Enhanced Due Diligence (EDD) Overview
If you are close to exceeding our new consumer transaction limits (found on the "Profile" page of your app), you will receive a notification about applying for a business account or completing our Enhanced Due Diligence (EDD) questionnaire on your activity feed.
Tap "No" if you do not have a registered business
Tap "Yes" if your business is registered
Enhanced Due Diligence (EDD) Application Steps
If your business is not registered with the government we would like you to provide additional information about your source of funds
Enhanced Due Diligence (EDD) Questionnaire Process
How long does it take for Chipper to review the business documents I submit?
Submitted documents will be reviewed within 3 to 5 days for review - however, our team may reach out via live chat if we require additional information
How do I know if my submitted documents have been accepted?
You will receive an in-app message regarding the status of your EDD application once your submission is reviewed.
Will I be charged for the EDD process or for having my documents reviewed?
No, you won't. Completing the EDD questionnaire is absolutely free of charge.
Thank you for helping us keep Chipper safe, secure, and more importantly in line with your country's regulations.
For questions or more information please contact Chipper Customer Support via:
- live chat (scroll down to the bottom of your Chipper Cash App "Profile" page and click "Need More Help? Chat with the Team" OR
- email - [email protected]