Card transactions may fail or be declined due to a number of factors. We have listed some major reasons:

▶ You may be attempting to make a payment to a merchant that falls within one of the merchant categories that are currently restricted on the Chipper Virtual Card Program e.g. merchants offering money transfer or betting services.

▶ Certain merchants may have some control in place that restricts or reject payments from customers whose payment cards were issued in a certain geographic location or even by a particular bank(s).

▶ You also may have exceeded your spending limit. Always confirm that you have not exceeded your Card's monthly/daily spend limit. You can learn more about card limits here.

💡 If you are certain that none of the above is the reason your card was declined, kindly reach out to our support team so we can help you resolve the issue.

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