Issues with Transacting on Chipper Cash

Information on what to do when you are experiencing difficulties with adding cash, cashing out, airtime purchases or payments

12 articles in this collection
Written by Christine and Alex

Can I reverse a mistaken cash out?

What do I do if I cashed out the wrong phone number or bank account number?

Written by Alex
Updated over a week ago

Why haven't I received my referral bonus?

Reasons why you may have not automatically received your referral bonus

Written by Alex
Updated over a week ago

Why haven't I received my Data?

I didn't receive my purchased data! What do I do?

Written by Christine
Updated over a week ago

Can I reverse a Data Bundle purchased for the wrong phone number?

What do I do? I purchased a data bundle for the wrong phone number!

Written by Christine
Updated over a week ago

Increasing limits and understanding source of funds

We discuss how Chipper Cash protects users by asking for source of funds and source of wealth to protect you and keep our platform safe

Written by Christine
Updated over a week ago

I haven't received my Airtime

Written by Christine
Updated over a week ago

Can I get a refund on my Payment?

Written by Christine
Updated over a week ago

My Add Cash/Deposit is missing

Written by Christine
Updated over a week ago

I'm seeing a message that adding cash/cashing out is disabled

Written by Christine
Updated over a week ago

I'm experiencing Cashout delays

Written by Christine
Updated over a week ago

My sent Payment is missing

Written by Christine
Updated over a week ago

My Cashout/Withdrawal is missing

Written by Christine
Updated over a week ago