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Issues with Transacting on Chipper Cash

Issues with Transacting on Chipper Cash

Information on what to do when you are experiencing difficulties with adding cash, cashing out, airtime purchases or payments

Christine avatar Alex avatar
9 articles in this collection
Written by Christine and Alex

Can I reverse a mistaken cash out?

What do I do if I cashed out the wrong phone number or bank account number?
Alex avatar
Written by Alex
Updated over a week ago

Increasing limits and understanding source of funds

We discuss how Chipper Cash protects users by asking for source of funds and source of wealth to protect you and keep our platform safe
Christine avatar
Written by Christine
Updated this week

I Haven't Received My Airtime

Christine avatar
Written by Christine
Updated over a week ago

Can I get a refund on my payment?

Christine avatar
Written by Christine
Updated over a week ago

My add cash / deposit is missing

Christine avatar
Written by Christine
Updated over a week ago

I'm seeing a message that adding cash / cashing out is disabled

Christine avatar
Written by Christine
Updated over a week ago

I'm experiencing cash out delays

Christine avatar
Written by Christine
Updated over a week ago

My sent payment is missing

Christine avatar
Written by Christine
Updated over a week ago

My cash out / withdrawal is missing

Christine avatar
Written by Christine
Updated over a week ago
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