Issues with Transacting on Chipper Cash

Information on what to do when you are experiencing difficulties with adding cash, cashing out, airtime purchases or payments

9 articles in this collection
Written by Christine and Alex

Can I reverse a mistaken cash out?

What do I do if I cashed out the wrong phone number or bank account number?

Written by Alex
Updated over a week ago

Increasing limits and understanding source of funds

We discuss how Chipper Cash protects users by asking for source of funds and source of wealth to protect you and keep our platform safe

Written by Christine
Updated this week

I Haven't Received My Airtime

Written by Christine
Updated over a week ago

Can I get a refund on my payment?

Written by Christine
Updated over a week ago

My add cash / deposit is missing

Written by Christine
Updated over a week ago

I'm seeing a message that adding cash / cashing out is disabled

Written by Christine
Updated over a week ago

I'm experiencing cash out delays

Written by Christine
Updated over a week ago

My sent payment is missing

Written by Christine
Updated over a week ago

My cash out / withdrawal is missing

Written by Christine
Updated over a week ago