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πŸ†• Understanding Your USD Virtual Card Maintenance Fee
πŸ†• Understanding Your USD Virtual Card Maintenance Fee
Christine avatar
Written by Christine
Updated over a week ago

Overview

Your Chipper virtual card comes with a monthly maintenance fee of $1 (USD), charged by our partner issuing bank. This fee maintains your card's functionality and services, covering essential operational costs and network fees.

Understanding how this fee is collected and what happens when it accumulates is crucial for managing your virtual card effectively. This maintenance fee is an integral part of your card agreement, clearly outlined during the application process. The fee applies throughout the entire duration of your card's active status, regardless of usage patterns. This means the fee will be charged monthly as long as your card remains active, even during months of minimal or no card usage.

This fee is charged by our partner issuing bank, not directly by Chipper Cash.


Key Points About Your Maintenance Fee

Fee Collection Method

The USD 1 monthly fee is deducted directly from your card balance, not your main Chipper app wallet. This means the fee is handled separately from your regular Chipper Cash wallet.

Fee Purpose

This maintenance fee covers various operational costs incurred by our partner bank, including:

  • Transaction processing infrastructure

  • Regular system maintenance and updates

  • Security measures and fraud prevention


How Fee Collection Works

Monthly Fee Assessment

On the 28th of every month, the USD 1 maintenance fee is debited on your virtual card. If your card has sufficient funds, the fee is automatically deducted from your card balance. This process happens seamlessly in the background, ensuring continuous card service.
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When Your Card Has Insufficient Funds

If your card balance is below USD 1 when the maintenance fee is due, the fee isn't simply waived or forgotten. Instead, it becomes part of your accumulated fees that will need to be paid later and charged on your virtual card. This accumulation process ensures that all maintenance costs are properly tracked and collected.
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Fee Accumulation

When maintenance fees can't be collected due to insufficient funds, they begin to accumulate. For example, if your card has a zero balance for three months, you'll accumulate USD 3 in unpaid maintenance fees. These accumulated fees are tracked by the issuing bank and remain attached to your card account.
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Automatic Fee Collection Upon Funding

The next time you fund your virtual card, any accumulated maintenance fees will be automatically deducted from the newly added funds. For instance, if you've accumulated USD 3 in fees and you add USD 10 to your card, USD 3 will be immediately deducted to cover the outstanding fees, leaving you with a USD 7 available balance.


Managing Your Card Balance

To avoid fee accumulation, consider maintaining a minimum balance of USD 1 in your virtual card account. This ensures that monthly maintenance fees can be deducted as they occur, preventing any unexpected deductions the next time you fund your card. Remember that these fees continue to accumulate irrespective of whether you use the card or not, as long as the card remains active.

πŸ’‘Note

  • Monthly Billing Cycle: The USD 1 maintenance fee is charged monthly for as long as your card remains active/frozen (i.e. not deactivated).

  • Direct Card Deduction: Remember that this fee is charged directly from your card balance, not your Chipper wallet.

  • Bank Partnership: This fee is managed by our partner bank as part of their service agreement.

For more information, please review our Terms of Use.



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