Please note that the information in this article ONLY applies to customers in NIGERIA
The Chipper USD Card is a pre-funded and reloadable virtual card that can be used for international online transactions. The card can be funded right from your Chipper wallet.
The Card can be used online in the same way you use your physical debit or credit cards.
Important to note:
💰 Fees:
Card creation fee:$3 (This fee will be debited from your Chipper USD wallet/balance)Monthly maintenance fee charged by our banking partner:$1
⚡ How to Activate your card: Top up (add funds) your card from your Chipper wallet to activate it and see the card details.
Frequently Asked Questions
Are there any other fees or charges that will be incurred once I claim my Chipper USD card?
Please see below the fees that will be implemented by our banking partners. These fees will be charged directly by the bank from your USD virtual card.
A 1% fee on all Original Credit Transactions i.e. transactions where customers receive funds from external sources to their card balance e.g. Visa Direct transactions
Is there a fee for withdrawing or adding funds to the Chipper USD Card?
We do not charge any fees to add or withdraw funds from your Chipper Card.
💡 However, please keep in mind that real-time exchange rates apply for ₦ ➡ $ and
$ ➡ ₦ transactions. The amount may vary based on the current economic and market conditions.
What are the Chipper USD Card Funding, Spending, and Withdrawal Limits?
Click on this article to learn about the Chipper card limits
Would I be charged a fee if my Chipper USD Card gets declined due to insufficient funds?
Yes, you will be charged a non-refundable NGN 500 fee for each USD card transaction that fails due to insufficient funds.
To avoid this fee, kindly ensure that your Chipper USD Card is always sufficiently funded in advance to cover all your one-time and recurring (subscription) online payments.
Is my Chipper USD Card directly connected to my Chipper Wallet?
No, your Chipper USD Card is not automatically tied to your Chipper Wallet in the same way your bank card service works! This means that your Chipper Card balance is different from your Chipper Wallet balance.
Your Chipper USD Card would need to be funded from your Chipper Wallet before it can be used.
On what platforms can I use my Chipper USD Card?
Please note that the Chipper USD card is available for international transactions on platforms such as Netflix, Apple, Spotify, Google, Ali Express, Alibaba, Amazon, Fashion Nova, Shein, etc.
Please note that you can only use the card on merchant sites that fall under our approved/supported merchant categories. The list of supported and unsupported merchant categories may evolve over time. We reserve the right to modify the list to meet certain legal and regulatory obligations.
* For all transactions on Nigerian merchant websites, please keep using your Naira(NGN) Chipper card.
I have a problem with a Chipper USD Card transaction. What do I do?
Do you have a complaint about your Chipper Card transaction? Please go to your Activity tab and click on that transaction, then select "Report a Problem" to send us an automated message.
Also, please ensure that your Chipper Cash app is updated to the latest version for a more seamless experience.
We'll be happy to take a look at the issue and get it resolved for you.
What is my card Billing Address & Postal Code?
Please use your registered house address as your billing address. Also, use the postal/zip code of your registered house address.
My CVV still reads as 123. How do I change that?
Please fund your card first, then your default CVV (123) will change in 24 hours.
Once changed, you can use the new CVV as your security code for transactions on merchant sites.
Is the Virtual Card 3D secured?
Please note that the Chipper Cards(USD and NGN) have been programmed for 3D secured authentication.
Do you need further assistance?