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[Rwanda] How to Cash Out to Mobile Money or Bank Account

Find out how you can withdraw funds from your Chipper wallet to mobile money or bank account

Christine avatar
Written by Christine
Updated this week

Transferring funds from your Chipper wallet to a bank account or mobile money number is a quick and straightforward process. Whether you're sending money to yourself or someone else, you can complete the transaction in just a few simple steps.


To Mobile Money

  1. Go to the Transfer Section

    Open your Chipper app and navigate to the Transfer tab. This is where you'll find all money-sending options.

  2. Select eKash

    From the list of transfer options, choose eKash.

  3. Enter the Mobile Money Number

    Input the mobile number associated with the mobile money account. Make sure the number is correct to avoid delays or errors.

  4. Enter the Amount

    Specify the amount you wish to send. Double-check to ensure that you have sufficient funds in your Chipper wallet.

  5. Select Reason for Payment

    Choose the appropriate reason for payment from the list provided. This helps categorize your transaction for record-keeping and compliance.

  6. Complete the Transaction
    Once you’ve completed these steps, confirm the details and submit the transfer. The funds should reflect in the recipient’s mobile money account shortly.


To Bank Account

  1. Go to Your Home Screen and Select Transfers

    Open the Chipper app and tap on the Transfers option from the home screen. This will take you to the section where you can choose how and where to send your funds.

  2. Select eKash and Enter Your Account Number

    From the transfer options, select eKash. Then, input the bank account number you wish to send the money to. Be sure to double-check the account number to avoid sending funds to the wrong recipient.


  3. Enter the Amount

    Specify the amount you wish to send. Double-check to ensure that you have sufficient funds in your Chipper wallet.

  4. Enter the Reason for Cashout

    Provide a reason for the transaction. This helps Chipper process the transaction correctly and keeps your records organized for future reference.

  5. Complete the Transaction

    After entering all the required details, review your information and confirm the transfer. Your transaction will be processed, and the funds should be deposited into the specified bank account shortly.



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