Free allowances and thresholds:
Regular customers | Free withdrawals up to 5 times or up to RWF 500,000.00 in free withdrawals (transfers to mobile money/bank) a month |
High multi-product customers | Free withdrawals up to 5 times or up to RWF 500,000.00 in free withdrawals (transfers to mobile money/bank) a month. After this threshold, standard withdrawal fees to mobile money and banks apply |
High-volume / high-value users | Withdrawal fees apply |
Tariff sheet after free allowance and thresholds as applicable:
Amount (RWF) | Amount (RWF) | Withdrawal From Chipper Wallet Fee | Withdrawal From Chipper Wallet Fee |
Min | Max | To Mobile Money | To Bank |
1,000.00 | 1,000.00 | 20.00 | 50.00 |
1,001.00 | 3,000.00 | 100.00 | 90.00 |
3,001.00 | 5,000.00 | 100.00 | 120.00 |
5,001.00 | 10,000.00 | 100.00 | 150.00 |
10,001.00 | 20,000.00 | 250.00 | 190.00 |
20,001.00 | 40,000.00 | 250.00 | 320.00 |
40,001.00 | 75,000.00 | 250.00 | 460.00 |
75,001.00 | 150,000.00 | 250.00 | 780.00 |
150,001.00 | 300,000.00 | 1,200.00 | 1,200.00 |
300,001.00 | 500,000.00 | 1,200.00 | 1,800.00 |
500,001.00 | 1,000,000.00 | 1,200.00 | 2,900.00 |
1,000,001.00 | 2,000,000.00 | 1,200.00 | 3,500.00 |
2,000,001.00 | 5,000,000.00 | 2,500.00 | 3,500.00 |
5,000,001.00 | 8,000,000.00 | 4,000.00 | 3,500.00 |
8,000,001.00 | 10,000,000.00 | 4,000.00 | 3,500.00 |