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Acceptable Use Policy
Acceptable Use Policy
Written by Henriette Tshikwaka Bakaly
Updated over a week ago

Acceptable Use Policy

Valid as of March 1, 2023

Your use of the Chipper Cash App is governed by the Chipper Cash Terms of Use relevant to your jurisdiction, this Acceptable Use Policy (“Policy”), and any other terms, policies and guidelines applicable to the Chipper Services (as the term is defined in the Chipper Cash Terms of Use). We may modify this Policy by posting a revised version on By using Chipper Services, you agree to the latest version of this Policy. You are independently responsible for complying with all applicable laws in all of your actions related to your use of Chipper Services, regardless of the purpose of the use.

A. Prohibited Uses

You may not use, facilitate use of, or allow others to use, the Chipper Services to engage in the following activities (“Prohibited Uses”). The specific types of uses listed below are representative, but not exhaustive. By using Chipper Services, you acknowledge and agree that you will not use Chipper Services to do any of the following:

  1. Accounts: Open or have more than one personal account with Chipper Cash. Personal accounts are for use in person-to-person transfers with friends, family, and other people whom you know as well as to make Authorized Merchant Payments.

  2. Unlawful Activity: Activity which would violate, or assist in violation of, any law, statute, ordinance, or regulation. This includes engaging in any criminal or tortious activity, including without limitation child pornography, trafficking in obscene material, drug dealing, or gambling.

  3. Abusive Activity: Activities which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to the Chipper Services that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorized access to Chipper Services, other Chipper customer accounts, computer systems or networks connected to the Chipper Services, through password mining, scraping, or any other manual or automated processes; use Chipper’s account information of another party to access or use Chipper Services, except where expressly authorized by a user to access such information; or transfer your account access or rights to your account to a third party, or otherwise collect information from Chipper Services about others, including without limitation personal information such as phone numbers or customers’ names, without proper consent.

  4. Abuse of Other Chipper Customers or Chipper Employees: Engage in abusive activities or communications (oral or written) in connection with use of the Service that are explicit, abusive, or hate speech directed toward other Chipper customers or Chipper employees. This includes without limitation activities that defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; interfere with another individual's or entity's access to or use of any Chipper Services, including other Chipper customers or Chipper employees.

  5. Fraud: Activity which operates to defraud Chipper customers, or any other person or entity; provide any false, inaccurate, or misleading information to Chipper.

  6. Sanctioned Activity: Activity that may be in violation of regulations administered by the United States Department of the Treasury’s Office of Foreign Asset Control (31 C.F.R. Parts 500-599). Prohibited activity includes but is not limited to the provision of Chipper Services to or for the benefit of a jurisdiction, entity, or individual blocked or prohibited by relevant sanctions authorities, including but not limited to activities in Iran, Cuba, North Korea, Syria, or the Crimea Region of the Ukraine. If found to be in apparent violation of these restrictions, your account could be terminated and your funds could be held for an indefinite period of time.

B. Prohibited Business List

You may not engage, help the use of or allow others to use, Chipper and its Payment Service Provider(s) (PSP) to engage in the following Prohibited Business List. Deviation from these guidelines may result in termination of client agreement. This is not an exhaustive list, and Chipper and its PSP provider reserve the right to add or amend this list at any time. Choosing to use Chipper Services means that you agree and consent to not participate in the following:

  1. Unlicensed Financial Service (where licensing is required)

  2. Pyramid or Ponzi Schemes or Multi - Level Marketing Programs

  3. Hawala

  4. Unlicensed FOREX Brokers

  5. Binary Options

  6. Debt Restructuring, Credit Repair, Debt Settlement, Providing New Credit, Debt Collections

  7. Gambling

  8. Get Rich Quick Schemes

  9. Activities Aimed at Circumventing Security Controls (software or hardware)

  10. Unregulated Pharmaceuticals / Food Supplements (e.g. “nutraceuticals”)

  11. Piracy or Illegal Streaming

  12. Counterfeit Goods and Violation of Intellectual Property and Items that Violate Someone’s Privacy

  13. Arms / Dual Use Goods / Human Organs

  14. Unlicensed Charities

  15. Shell Companies

  16. Companies Formed of Bearer Shares

  17. Remittances Funded in Cash

  18. Offshore Bank Transactions / Shell Banks

  19. Adult Service Connected to Human Trafficking; Intermediation of Prostitution; Production, Visual Broadcasting or Pornography or Striptease Clubs (the approach does not include literature, toys, DVDs, educational or scientifical material or dating sites)

  20. Fourth Party Payment & Multi - Layered MSB Arrangements

  21. Transactions for Goods Subject to Export Prohibition / Restrictions

  22. Transactions with Living Animals (exceptions possible like for payments for horse riding or dog classes)

  23. Political / Religious Organizations designated as Hate Groups (per Southern Poverty Law Center)

  24. Sanctioned Entities (Sanctioned Entity/ Individual(s))

Investigation and Enforcement

We have no obligation to monitor Chipper Services for violations of this Policy but we have absolute discretion to take any action up to and including suspending or terminating your use of Chipper at any time without notice for any violations of this Policy.

We may investigate any suspected violation of this Policy, and remove or disable access to any content or resources that violates this Policy. You agree to cooperate with us to remedy any violation.

If we reasonably suspect that your account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your account, and any of your transactions with law enforcement.

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