Chipper Account Number
What is a Chipper account number (NUBAN)?
Clicking on the following article to learn more: [Nigeria] What is a Chipper account number? How do I add cash via the account number?
I have not received my Chipper account number
To submit your request, tap on the incomplete account number on your profile page. Processing typically takes 24-48 hours. If you do not receive the complete account number after 48 hours, please let us know.
Please note that the Chipper account number is only available to Nigerian users.
Where can I see my Chipper account number?
Your account number can be found on your Profile, directly below your name.
Mobile Money
I want to verify a new mobile money payment method/add cash number
You may only add cash using a new payment method after you un-verify all the existing payment methods. You can remove it yourself. If you have any challenges with this, please reach out to us for assistance
I am getting an error while trying to add cash through a new mobile money payment method/add cash number
If you have experienced any challenges while adding cash with a new payment method, please reach out to us with a screenshot of the error message you got.
Bank Card
Can I use a bank card that belongs to my friend?
No, please. You can only add cash with your own bank card.
I am getting an error while trying to add cash with my bank card. What do I do?
If you receive an error while trying to add cash with your bank card, please try to add cash with a different card. If you are still having issues, please reach out to us with a screenshot of the error message you are getting.