Account Verification & Management
FAQs and Common Issues
By Christine and 3 others4 authors29 articles
Why should I verify my account?
[Nigeria] How do I verify my account with my BVN in Nigeria?
[Nigeria] How to update your BVN to access more Chipper products in Nigeria
[🇺🇬&🇷🇼] How do I verify my account?
[Ghana] How do I verify my account in Ghana?
[Nigeria] About BVN
[Nigeria] Tier 1 account verification
What types of identification documents(ID) are accepted for account verification?
I'm not receiving my account LOGIN one-time password(OTP)/verification code
I am still not getting the 6-digit login verification code. What should I do?
How to take a Selfie for account verification
[Ghana] Documents required for Proof of Address
Was your ID document verification rejected? Learn how to successfully verify your identity(ID) on Chipper Cash
How do I add a new LOGIN email or phone number to my account?
How do I change my PIN?
How to reset my Chipper Cash PIN (Auto-Reset)
How do I request to disable/freeze my account?
🔐 Protecting your account details
How to protect your Chipper Cash account
[Nigeria] Transaction Limit Increase FAQs
Account Verification FAQs
Account Sign-up FAQs
Account Profile Management FAQs
Account Locks FAQs
Payment Methods FAQs
Account Deletion FAQs
Business Accounts/Enhanced Due Diligence