Chipper's USD Virtual Account allows you to receive payments from various international platforms, including Skrill, PayPal, Amazon KDP, Deel, Stripe, Wise, Upwork, Tango, etc.
Below is a guide on how to receive payments from these platforms and troubleshoot common issues.
Supported Platforms & Steps to Receive Payments
1. Skrill
Log in to your Skrill account.
Navigate to 'Withdraw' or 'Send Money'.
Select 'Bank Account' as the withdrawal method.
Enter your Chipper USD Virtual Account details.
Confirm the transaction and wait for processing.
2. PayPal
Log in to your PayPal account.
Go to ‘Withdraw Funds’ or ‘Transfer to Bank’.
Select 'Bank Account' as the withdrawal destination.
Input your Chipper USD Virtual Account details.
Confirm the transfer and wait for the payment to reflect.
3. Amazon KDP
Log in to your Amazon KDP account.
Navigate to ‘Payments & Banking’.
Select ‘Add Bank Account’.
Enter your Chipper USD Virtual Account details.
Save the changes and ensure your payment method is updated.
4. Deel
Log in to your Deel account.
Go to ‘Withdraw’ and select ‘Bank Transfer’.
Enter your Chipper USD Virtual Account details.
Confirm and submit the request.
5. Stripe
Log in to your Stripe account.
Navigate to ‘Payouts’.
Select ‘Add Bank Account’.
Input your Chipper USD Virtual Account details.
Save and verify your account.
6. Wise
Log in to your Wise account.
Go to ‘Recipients’ and select ‘Add a new recipient’.
Choose ‘Bank Account’ and input your Chipper USD Virtual Account details.
Save and initiate the transfer.
7. Upwork
Log in to your Upwork account.
Navigate to ‘Settings’ > ‘Get Paid’.
Click ‘Add a Payment Method’ and select ‘Bank Transfer’.
Enter your Chipper USD Virtual Account details.
Save and confirm.
8. Tango
Log in to your Tango account.
Choose ‘Withdraw Funds’.
Select ‘Bank Transfer’ as the preferred method.
Input your Chipper USD Virtual Account details.
Confirm and process the transfer.
Troubleshooting Failed Payments
If your payment fails to process, consider the following troubleshooting steps:
Incorrect Account Details: Double-check your account number and routing number.
Confirm Payment Method: It is important to ensure that the payment method being used complies with our company's policies. Using approved methods will help avoid complications. We currently accept ACH and IATs. However, if we receive any wire transfers, we ensure we verify such transactions.
Payment Limits: Ensure the payment amount does not exceed Chipper’s receiving limits.
Bank Verification Issues: Some platforms may not support virtual accounts. Contact their support to confirm.
Use Clear Descriptions: Providing a clear and detailed description of the payment, including its purpose, can help identify the transaction during follow-up and reduce confusion.
Keep Documentation: We recommend that the sender retain a copy of the transaction confirmation or details. Having this documentation can be beneficial in case any issues arise during the process.
Delayed Transfers: International transactions may take longer to process; check the platform's processing time.
If there are any questions or concerns regarding payments, please encourage the sender to reach out to our customer support team. We are here to help and ensure a smooth transaction experience.
Do you need further assistance?