There are 2 categories of transactions on Chipper Cash.
✅Transaction from one Chipper Cash Account to another Chipper Cash Account
These type of transactions where the funds are still available on the users chipper wallet, are reversible. However, we need reasonable proof / evidence of a misdeed before funds are reversed. Please make sure to double check who and why you are paying a particular user.
⛔️Transaction from a Chipper Account to Mobile Money or Other
These type of transactions are not reversible. Once you cash out onto the mobile money operators network, it is no longer within our control. The money has been sent to the mobile money number, which is handled by the telecom operator that governs that phone number and network.