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How to freeze & unfreeze your Chipper Card
How to freeze & unfreeze your Chipper Card

Learn how to freeze your Chipper Virtual Card

Christine avatar
Written by Christine
Updated over a week ago

The Freeze Card function enables you to temporarily deactivate your Chipper Virtual Card in order to prevent it from being used for any transaction. You can always Unfreeze the Card whenever you want to.

💡 Please note that a frozen card will still incur a decline fee if a transaction gets declined due to insufficient funds.

To Freeze your Card, start by logging into your Chipper account:

  1. Log into your Chipper app and go to your Card tab

  2. Tap on the "More" icon

  3. Select Freeze card

  4. Your card will be instantly frozen

To Unfreeze your Card:

  1. Simply go to your Card tab and tap the Unfreeze card button at the bottom of the screen

  2. Enter your Chipper PIN to successfully unfreeze your Card

NB: Please update your Chipper Cash app to the latest version on the App Store or Play Store to enjoy our latest features.

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