Reasons you may want to delete your account include:
You have an existing account
You want to use the same phone number/email address for another verified account
You are experiencing some challenges with the account
I want to delete my account
Sometimes, you may want to delete your account because you want to use the phone number or email address associated with it on another account. If this is the case, please note that you may only proceed if you have an existing verified account.
If you wish to use the phone number or email address associated with this account for another account, please follow these steps:
Please share a short video confirming the last 4 digits of the BVN you used to verify your existing account. Note that this video should only be shared if you already have a verified account.
Confirm the phone number or email address you would like us to remove.
Confirm the phone number/email address linked to the verified account.