Managing your card subscription just got easier on the Chipper Cash app. You are now able to keep track of your recurring payments, ensuring better control over your card activity. The guide below shows how to view, block, and unblock your card subscriptions easily on the Chipper app.
STEP 1 ⇨ (On the Chipper App)
How to View Active and Blocked Card Subscriptions
If you wish to view your active and blocked card subscriptions, follow these steps:
Select Card at the bottom of the screen.
Select More.
Select Card Subscriptions.
Choose Active to view active subscriptions and choose Blocked to view blocked subscriptions.
How to Block a Card Subscription Payment
If you wish to prevent a recurring payment from being processed, follow these steps:
Select Card at the bottom of the screen.
Select More.
Select Card Subscriptions.
Choose the Active subscription you wish to block.
Select Block Payment.
Select Block.
The stop order will be successfully completed.
❗ IMPORTANT NOTE
Blocking a subscription does not guarantee that a merchant will not attempt to charge your card. If any transactions are declined (due to insufficient funds) after you have blocked a subscription, you may be charged a decline fee, and your card could be deactivated. Certain card subscriptions may require you to block them directly from the merchant’s platform.
How to Unblock a Card Subscription Payment
If you wish to resume a previously blocked subscription payment, follow these steps:
Select Card at the bottom of the screen.
Select More.
Select Card Subscriptions.
Choose the blocked subscription you wish to re-enable.
Select Unblock Payment.
Select Unblock.
The order will be successfully reactivated.
By following these steps, you can efficiently manage your card subscriptions, ensuring flexibility and control over your payments.
STEP 2 ⇨ (On Your Phone)
For iPhone Users
Open your iPhone Settings.
Tap on your Apple ID at the top.
Select "Subscriptions".
Choose the subscription you want to cancel
Tap "Cancel Subscription"
For Android Users
Open the Google Play Store app
Tap your Profile icon
Go to "Payments & subscriptions"
Select "Subscriptions"
Choose the subscription to cancel
Tap "Cancel subscription"
Frequently Asked Questions
If my card doesn't have enough funds to cover the recurring payment of an active subscription, what will happen?
If my card doesn't have enough funds to cover the recurring payment of an active subscription, what will happen?
The subscription will remain active, and the service provider may continue attempting to charge your card. You may also incur decline fees, and eventually, your Chipper Virtual Card could be deactivated.
Can Chipper cancel a subscription for me?
Can Chipper cancel a subscription for me?
No, Chipper cannot cancel subscriptions on your behalf due to privacy and security policies.
How do I know if my subscription is canceled?
How do I know if my subscription is canceled?
After canceling, check for a confirmation email or notification from the service provider. This serves as proof that the subscription has been successfully terminated.
Can I stop a specific subscription charge by freezing my Virtual Card?
Can I stop a specific subscription charge by freezing my Virtual Card?
No, freezing your Chipper Virtual Card will not stop a specific subscription charge. While freezing the card can temporarily prevent transactions, any attempted charges by the subscription service may still result in a decline fee if there are insufficient funds. Additionally, repeated declined transactions due to insufficient funds may lead to the deactivation of your card. To stop a specific subscription charge, it's best to cancel the subscription directly with the service provider.
Need further assistance?
If you’ve tried the steps above and still need help, please feel free to contact our support team. While we cannot cancel subscriptions on your behalf due to privacy and security policies, we’re happy to guide you through the process. 🙂
Do you need further assistance?