If you tried to add cash from your mobile money / bank account to Chipper Cash, sometimes the underlying infrastructure may experience temporary hiccups.
In such cases, please note down the:
Transaction ID on the SMS message
Amount you added
Mobile money or card number
Confirmation SMS / Message from your mobile money operator or Bank [Optional}
Send these details to Chipper Cash Support via the chat button at the bottom of your Chipper Cash Profile page:
OR
via e-mail to:
[email protected]
(Please remember to include all the above information to enable speedy resolution of your missing deposit!)