Sometimes, you may experience some delay when you try to add cash to your Chipper wallet. This may happen during a high-traffic period or may be caused by a temporary technical downtime.
In such cases, please note down the:
Transaction ID on the SMS message
Amount you added
Mobile money or card number
Confirmation SMS / Message from your mobile money operator or Bank [Optional}
Send these details to our Customer Support team so we can assist you.
(Please remember to include all the above information to enable speedy resolution of your missing deposit)
Do you need further assistance?