PIN Auto-Reset

The simple steps below will teach you how to automatically reset your Chipper PIN as a verified or unverified user.

For a more seamless experience please ensure;

1. Your device is running on the latest version of the Chipper Cash app

2. You add a valid email to your profile by clicking on Profile > Personal > Add email

   💡 Adding an email to your profile will allow for an alternative channel to receive the OTP.

You can now follow the steps below to reset your PIN 🙂

Verified Users

1. Tap Forgot PIN?
   

2. Select the Forgot PIN option
   

3. Enter the ID/Document number(verified on your Chipper account) and your Date of Birth. Then tap Next.
   

4. Enter the 6-digit code sent to the phone number or email address displayed on your screen
   

5. Enter your brand new PIN
   

6. Confirm your brand new PIN
   

7. PIN reset successfully

Here is a graphical illustration of the whole process below

Unverified Users

1. Tap Forgot PIN?
   

2. Select the Forgot PIN option
   

3. Enter the 6-digit code sent to your registered phone number or email address displayed on the screen
   

4. Enter your brand new PIN
   

5. Confirm your brand new PIN
   

6. PIN reset successfully

Here is a graphical illustration of the whole process below

Do you need further assistance?