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Why haven't I received a refund for my failed Chipper Card transaction?
Why haven't I received a refund for my failed Chipper Card transaction?

Find out how long it can take to receive a refund from the merchant you paid

Christine avatar
Written by Christine
Updated over a year ago

How long do I have to wait for my refund?

When a merchant initiates a refund to your virtual card, it can take up to 30 business days for the refund to be applied to your Chipper Card balance.

Due to merchants and standard processes, this can be an unfortunately long wait period and is beyond Chipper Cash's control.

I was expecting a refund on my revoked card, what happens to that refund?

Unfortunately, pending refunds cannot be received by your revoked card. Please send us confirmation of the refund you are expecting so we can apply this refund to your newly claimed card.

Thank you for understanding and please let us know if you have any other questions.



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