There are 2 options for this process. One where you remember your old PIN, and another where you do not remember your previous PIN. Please see both solutions below:
I KNOW MY OLD PIN
- Go to your profile tab
- Scroll down and tap 'settings'
- Under the security section, tap 'Change Chipper PIN'
- You'll be requested to enter your old PIN, and then right afterward enter your new PIN
- Your PIN should now be changed
I DONT KNOW MY OLD PIN
To reset your PIN, send a photo of your government-issued ID over the in-app chat or to [email protected] This should match your account name. We need this to prove the authenticity of the request.
Your PIN is a very important part of your account. We advise that you do not under any circumstance share you PIN with anyone to avoid theft on your account.