To verify your account, please follow the steps below:

  1. Go to your Profile page at the top-right corner of your Home tab

  2. Scroll to the bottom of the "Profile" page and tap "Get Verified"

  3. Tap β€œVerify My Account” and follow the given instructions

  4. Enter your email address

  5. Enter the 6-digit code sent to your email address

  6. Complete your video selfie. Please ensure your camera permission is allowed so that you can take the selfie

  7. Select your preferred verification document

  8. Take clear shots of your selected document(Front & Back)

  9. Click Upload Photo to complete the process

  10. Your document will be reviewed for verification within 24-48 business hours

If the verification fails, you will receive a message with the reason. On the "Profile" tab, your verification status will change to "Needs Resubmission" or "Rejected".

If this is the case, you can re-submit your ID by following the same steps above.

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