All Collections
Chipper: USA
[USA] How to verify your Chipper Cash account
[USA] How to verify your Chipper Cash account
Christine avatar
Written by Christine
Updated over a week ago

As a user in the United States of America, please follow the steps below to successfully verify your account:

  1. Go to your Profile page at the top-right corner of your Home tab

  2. Scroll to the bottom of the "Profile" page and tap "Get Verified"

  3. Tap “Verify My Account” and follow the given instructions

  4. Enter your email address

  5. Enter the 6-digit code sent to your email address

  6. Complete your video selfie. You can learn how to take a Selfie here.
    Please ensure your camera permission is allowed so that you can take the selfie

  7. Select your preferred verification document

  8. Take clear shots of your selected document(Front & Back)

  9. Click Upload Photo to complete the process

  10. Your document will be reviewed for verification within 24-48 business hours

If the verification fails, you will receive a message with the reason. On the "Profile" tab, your verification status will change to "Needs Resubmission" or "Rejected".

If this is the case, you can resubmit your ID by following the same steps above.

Need help with something else?

Did this answer your question?