The Chipper GHS Card is a pre-funded and reloadable virtual card that can be used for both local and international online transactions. The card can be funded right from a customer's Chipper wallet.
The Card can be used online in the same way you use your physical debit or credit cards.
Frequently Asked Questions
Is there a fee for withdrawing or adding funds to the Chipper GHS Card?
We do not charge any fees when you add funds to your Chipper GHS Card from your Chipper wallet OR when you withdraw the same funds back from your Chipper GHS Card into your Chipper wallet.
💡 However, please keep in mind that real-time exchange rates apply for GHS ➡ $ and
$ ➡ GHS transactions. The amount may vary based on current economic and market conditions.
If I receive funds from an external source directly into my Chipper GHS Card, would I be charged a fee for withdrawing such funds into my Chipper wallet?
A 5% withdrawal fee will be charged in instances where a customer withdraws funds that they received via an external source into their Chipper card.
What are the Chipper GHS Card Funding, Spending, and Withdrawal Limits?
Click on this article to learn about the Chipper card limits
Would I be charged a fee if my Chipper USD Card gets declined due to insufficient funds?
Yes, you will be charged a non-refundable GHS 5 fee for each GHS card transaction that fails due to insufficient funds.
To avoid this fee, kindly ensure that your Chipper GHS Card is always sufficiently funded in advance to cover all your one-time and recurring (subscription) online payments.
Is my Chipper GHS Card directly connected to my Chipper Wallet?
No, your Chipper GHS Card is not automatically tied to your Chipper Wallet in the same way your bank card service works! This means that your Chipper Card balance is different from your Chipper Wallet balance.
Your Chipper GHS Card would need to be funded from your Chipper Wallet before you would be able to use it.
On what platforms can I use my Chipper GHS Card?
The Chipper GHS Card is available for both Domestic and International transactions.
Please note that you can only use the card on merchant sites that fall under our approved/supported merchant categories. The list of supported and unsupported merchant categories may evolve over time. We reserve the right to modify the list to meet certain legal and regulatory obligations.
I have a problem with a Chipper GHS Card transaction. What do I do?
Do you have a complaint about your Chipper Card transaction? Please go to your Home tab and click on that transaction, then select "Report a Problem" to send us an automated message.
Also, please ensure that your Chipper Cash app is updated to the latest version for a more seamless experience.
We'll be happy to take a look at the issue and get it resolved for you.
What is my card Billing Address & Postal Code?
Please use your registered house address as your billing address. Also, use the postal/zip code of your registered house address.
My CVV still shows 123. How do I change that?
Please fund your card first, and then your default CVV (123) will change in 24 hours.
Once changed, you can use the new CVV as your security code for transactions on merchant sites.
Is the Chipper Virtual Card 3D secured?
Please note that all Chipper Virtual Cards have been programmed for 3D-secured authentication.