The Chipper ecosystem is a community built on trust, therefore, we need you to submit valid documentation to verify your account.

We recommend you go through this process using a strong and secure internet connection to avoid interruptions. Also, please ensure your Chipper app is updated to the latest version on your App Store or Play Store.

For Nigerian accounts, we currently only accept BVN for account verification. Please follow the steps below to verify your account with your Selfie and BVN:

  1. Go to your Profile Tab

  2. Scroll to the bottom of the "Profile" page and tap "Get Verified"

  3. Tap “Verify My Account” and follow the given instructions

  4. Complete your Selfie Verification by following the on-screen instructions. You can learn How to take a Facetec Selfie here

  5. Once you complete your selfie verification, proceed to enter your BVN and tap Next to submit.
    *(Please ensure that your Chipper account names match the names on your BVN)

Once submitted, we will review your documents within 2 working/business days.

If the verification fails, you will receive a message with the reason. On the "Profile" page, your verification status will change to "Rejected/Needs Resubmission".

If this is the case, you can re-submit your BVN using the same process as above.

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